Warranty

WARRANTY

Mattress Frame and Foam: 5 YEARS FULL WARRANTY / 5 YEARS LIMITED WARRANTY

Electric Parts: 2 YEARS FULL WARRANTY

Wired controller: 1 YEAR FULL WARRANTY

FULL WARRANTY From the Full Warranty Commencement Date, your electric mattress is warranted against defects in Flexicare’s workmanship or materials. During the Full warranty period, Flexicare will repair or replace (at no cost to You) any defective on the electric mattress, and Flexicare will pay transportation costs associated with the repair or replacement of any parts found to be defective.

LIMITED WARRANTY During the Limited Warranty period, Flexicare will replace any electric mattress part found to be defective and not excluded by this warranty. You are responsible for paying all service and transportation costs related to the costs of receiving and installation of the new part.
*Limited Warranty – If you make a valid claim after 5 years from the date of purchase, the Manufacturer will provide you with an equivalent mattress subject to you paying a percentage of the price of the replacement mattress, see percentage table below:

Exclusions: This warranty does not apply if: •the product has been deliberately damaged or damaged as a result of neglect, cuts, burns, flooding or any other improper use by you or by any third party. •the defect is caused as a result of the product having been bent, squeezed or exposed to cold temperatures for a period of time causing the material to tear or permanently deform. •the product is found to be very stained, soiled and/or otherwise unhygienic. •the product has been altered or repaired without the Manufacturer’s prior permission. •adjustable mattress has been overloaded or misused against the manufacturer’s weight restrictions. •the defect is the result of normal wear and tear. •zips on the cover of Mattress unless faulty upon receipt of the product.

Years 0 -5 – Pay nothing

Year 6 – Pay 50% of the current RRP

Year 7 – Pay 60% of the current RRP

Year 8 – Pay 70% of the current RRP

Year 9 – Pay 80% of the current RRP

Year 10 – Pay 90% of the current RRP